Table 6

Results from the anonymous feedback questionnaire

Strongly agreeAgreeDisagreeStrongly disagree
I was reluctant to use this medication because it was an injection (N=22)0 (0)1 (5)8 (36)13 (59)
I found the medication easy to administer (N=24)13 (54)7 (29)1 (4)3 (13)
This medicine fulfils its purpose and I am happy with it (N=23)18 (78)4 (17)0 (0)1 (4)
I found the nurse follow-up phone calls helpful and supportive (N=24)19 (79)5 (21)0 (0)0 (0)
I was satisfied with the information on storage, administration, disposal and possible side effects of the injection (N=23)18 (78)4 (17)0 (0)1 (4)
I was satisfied with the information on how to prepare for and inject the new medication (N=23)18 (78)5 (22)0 (0)0 (0)
All questions and concerns about my medicines were answered (N=26)19 (73)7 (27)0 (0)0 (0)
I felt reassured by the consultant cardiology pharmacist (N=28)20 (71)8 (29)0 (0)0 (0)
I felt involved in the discussion and any decisions made were in agreement with me (N=29)20 (69)9 (31)0 (0)0 (0)
I was given enough time in the clinic to cover all we needed to discuss (N=29)20 (69)9 (31)0 (0)0 (0)
The consultant seems to know important information about my medical history (N=29)21 (72)8 (28)0 (0)0 (0)
The consultant provided me with clear plans and goals about my cholesterol-lowering medicines, any tests I needed and my health as a whole (N=29)19 (66)9 (31)1 (3)0 (0)
After attending the clinic, I fully understand my cholesterol-lowering medicines and why they were prescribed (N=30)22 (73)8 (27)0 (0)0 (0)
After attending the clinic, I feel less concerned about my cholesterol-lowering medicines (N=29)17 (59)10 (34)2 (7)0 (0)
I feel confident about using the cholesterol lowering medicines provided (N=29)22 (76)6 (21)0 (0)1 (3)
Overall, I think this was a valuable clinic that I would recommend for patients with high cholesterol
(N=30)
26 (87)4 (13)0 (0)0 (0)
I felt supported and listened to
(N=31)
24 (77)7 (23)0 (0)0 (0)
I am satisfied that my cholesterol is now better than before attending the clinic (N=31)23 (74)4 (13)4 (13)0 (0)
Very satisfiedSatisfiedNeutralDissatisfied
Thinking of the overall service from this clinic, please rate your experience (N=31)26 (84)4 (13)1 (3)0 (0)
  • All data are n (%). Thirty-one individuals filled in the questionnaire, but they did not answer every question and hence N was <31 for some questions.